Refund Policy

At StreamX, we strive to provide the best streaming experience for our customers. We understand that there may be occasions when you need to request a refund. Please read our refund policy carefully to understand your rights and our procedures.

Eligibility for Refunds

1. We offer our customers 7-day money back guarantee, we’ll refund your account in full, no questions asked.

2. If you decide to part ways after the 7-day money back guarantee passes, we’ll have to charge for the months used to date. (Example: Paid 10$ for a year, used it for 6 months, the refund is 5$ – what’s left of the subscription).

Refund Process

To request a refund, please contact customer support on WhatsApp. Please allow up to 2 business days for us to process your refund request.

Customer Satisfaction

At StreamX, customer satisfaction is our priority. We value your feedback and strive to improve our services continually. If you experience issues with our service, we encourage you to reach out to our support team before requesting a refund. We are here to assist you and we’re happy that you’re onboard our train!

If you have any questions about this refund policy or our services, please contact us on WhatsApp.

Thank you for choosing StreamX.